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Title: Sr Business Analyst

Location: St. Louis, MO

Type: Contract

Duration: 11 months

Overview:

ZipStaff is hiring a Sr Business Analyst for our client, a major Midwest utility. You will join a Customer Solutions digital product team as an embedded Agile BA, partnering with Product Owners, business stakeholders, technology, UX, QA, and vendors to move work from discovery through implementation.

Responsibilities:

Elicit, analyze, document, and clarify business and functional requirements with Product Owners and stakeholders.
Facilitate discovery sessions, requirements workshops, and refinement discussions.
Develop and maintain process flows, user stories, acceptance criteria, and supporting delivery artifacts.
Serve as BA point of contact for an Agile product team through planning, development, testing, and implementation.
Identify requirements gaps, cross-system dependencies, risks, and downstream impacts.
Develop and maintain detailed manual test scripts; support functional, regression, and UAT activities.

Qualifications:

Bachelor's degree preferred in business, computer science, mathematics, or a related field.
5+ years of experience with IT systems/projects, including Business Analyst experience.
3+ years in a customer-service-oriented and/or IT-related field.
3+ years of experience in Agile software development.
Hands-on experience with Zephyr Scale, Jira, Confluence, and SharePoint.
Strong analytical, facilitation, process-mapping, and written/verbal communication skills.

Preferred Qualifications:

Experience with web and Salesforce CRM implementations or product delivery.
Experience testing customer-facing web and mobile applications.
Experience with API/integration testing.
Familiarity with accessibility, cross-browser, responsive, and mobile-device testing.
Experience leveraging AI / GenAI tools.

Benefits:

Health Insurance.
Dental Insurance.
Vision Insurance.
401(k) + matching.
Paid time off.
Referral Program.

About ZipStaff:

ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full-time opportunities.

To apply, submit your resume through this posting. Qualified candidates will be contacted by a ZipStaff recruiter.

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Apply for Sr Business Analyst at ZipStaff Inc.