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Job Title: ServiceNow Developer

Location: Grand Rapids, MI (Hybrid / occasional on-site)

Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)

About the Opportunity

ZipStaff is seeking an experienced ServiceNow Developer to support a major retail organization’s ServiceNow environment.

In this role, you will develop and implement out-of-the-box and near out-of-the-box solutions, with a strong focus on Strategic Portfolio Management / Strategic Planning Workspace. You will also contribute to Legal Service Delivery, IRM/GRC, and work adjacent to the CMDB, while collaborating closely with architects and development team members.

What You’ll Do:

Develop and stand up out-of-the-box and near out-of-the-box solutions in the ServiceNow environment.
Build and update flows, modules, and configurations across Strategic Portfolio Management / Strategic Planning Workspace (mandatory focus area).
Support Legal Service Delivery and IRM/GRC modules; work adjacent to the CMDB.
Collaborate with fellow developers to implement API integrations (REST APIs).
Fix bugs based on priority defined by the team lead.
Maintain updates on active user stories within ServiceNow.
Partner with the Architect to design and deliver solutions that address business challenges.
Participate in daily stand-ups and support occasional on-call coverage for system issues.
Contribute to a collaborative, Agile delivery environment.

Required Qualifications:

4+ years of hands-on ServiceNow development experience.
Mandatory experience with Strategic Portfolio Management (SPM) / Strategic Planning Workspace.
Strong experience building solutions in ServiceNow and working with REST APIs.
Comfortable performing basic “run” / operational support activities in ServiceNow.
Experience with JavaScript (preferred / highly desirable).
Ability to collaborate effectively with architects, developers, and stakeholders.
Willingness to work hybrid with occasional on-site presence in Grand Rapids, MI.
Must be legally authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

Strong experience with Legal Service Delivery.
Experience with IRM / GRC modules.
Familiarity with CMDB-related work.
Candidates located within Meijer’s 6-state footprint (preferred).

About ZipStaff:

ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches and long-term success.

To apply, please submit your resume highlighting your ServiceNow development experience, particularly Strategic Portfolio Management / Strategic Planning Workspace.

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