ZipStaff Inc.

Job Title: ServiceNow Developer

Location: Grand Rapids, MI (Hybrid / occasional on-site)

Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)

About the Opportunity

ZipStaff is seeking an experienced ServiceNow Developer to support a major retail organization’s ServiceNow environment.

In this role, you will develop and implement out-of-the-box and near out-of-the-box solutions, with a strong focus on Strategic Portfolio Management / Strategic Planning Workspace. You will also contribute to Legal Service Delivery, IRM/GRC, and work adjacent to the CMDB, while collaborating closely with architects and development team members.

What You’ll Do:

• Develop and stand up out-of-the-box and near out-of-the-box solutions in the ServiceNow environment.
• Build and update flows, modules, and configurations across Strategic Portfolio Management / Strategic Planning Workspace (mandatory focus area).
• Support Legal Service Delivery and IRM/GRC modules; work adjacent to the CMDB.
• Collaborate with fellow developers to implement API integrations (REST APIs).
• Fix bugs based on priority defined by the team lead.
• Maintain updates on active user stories within ServiceNow.
• Partner with the Architect to design and deliver solutions that address business challenges.
• Participate in daily stand-ups and support occasional on-call coverage for system issues.
• Contribute to a collaborative, Agile delivery environment.

Required Qualifications:

• 4+ years of hands-on ServiceNow development experience.
• Mandatory experience with Strategic Portfolio Management (SPM) / Strategic Planning Workspace.
• Strong experience building solutions in ServiceNow and working with REST APIs.
• Comfortable performing basic “run” / operational support activities in ServiceNow.
• Experience with JavaScript (preferred / highly desirable).
• Ability to collaborate effectively with architects, developers, and stakeholders.
• Willingness to work hybrid with occasional on-site presence in Grand Rapids, MI.
• Must be legally authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

• Strong experience with Legal Service Delivery.
• Experience with IRM / GRC modules.
• Familiarity with CMDB-related work.
• Candidates located within Meijer’s 6-state footprint (preferred).

About ZipStaff:

ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches and long-term success.

To apply, please submit your resume highlighting your ServiceNow development experience, particularly Strategic Portfolio Management / Strategic Planning Workspace.