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Job Title: Epic Radiant Team Lead

Location: Remote (U.S. — PST hours) | Minimal travel to San Francisco (~2x/year)

Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)

About the Opportunity:

ZipStaff is seeking an Epic Radiant Team Lead to lead ongoing application support for a major academic healthcare organization.

This is a support leadership role — not an implementation project seat. You will supervise a team of 6 full-time employees and 1 contractor, own Radiant support quality, and partner with clinical users on radiology workflows. Work is remote with PST hours (Monday–Friday, 8:00 a.m.–5:00 p.m. Pacific) and limited on-site travel.

What You'll Do:

Lead day-to-day Epic Radiant support for clinical users (not a net-new implementation assignment).
Supervise 6 full-time employees and 1 contractor, including priorities, performance, and workload.
Provide application leadership across Radiant design, build, testing, and ongoing optimization.
Support clinicians using knowledge of radiology processes, documentation needs, workflows, and practice standards.
Adapt application configuration to meet clinical needs and help create or update written protocols.
Prepare detailed specifications covering clinical processes, information flow, risk, and impact analysis.
Provide customer service, troubleshooting, and maintenance for production Radiant issues.
Formulate support strategies and administer team policies, processes, and resources with a high degree of autonomy.
Analyze unique, unstructured production and workflow issues and drive resolution.

Required Qualifications:

5–10 years of hands-on experience supporting the Epic Radiant module (support experience required — implementation-only backgrounds will not be a fit).
Active / Current Epic Radiant Certification (required).
Demonstrated application leadership experience.
Demonstrated supervisory / people-management experience (this role supervises 6 FTEs + 1 contractor).
Strong understanding of radiology / imaging clinical workflows.
Ability to write clear clinical and technical specifications.
Ability to work remote on a PST schedule (Mon–Fri, 8:00 a.m.–5:00 p.m. Pacific).
Ability to travel to San Francisco approximately twice per year.
Must complete required full medical clearance (required for remote, hybrid, and on-site candidates).
Must be legally authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

Epic Cupid Certification (strongly desired).
Prior leadership of an Epic application support team in an academic or large health-system environment.
Experience partnering directly with radiologists, imaging operations, and clinical informatics.

About ZipStaff:

ZipStaff partners with leading organizations to connect skilled healthcare IT professionals with high-impact contract opportunities. We focus on quality matches and long-term success.

To apply, please submit your resume highlighting your Epic Radiant support experience, current Radiant certification, and supervisory / team-lead background.

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Apply for Epic Radiant Team Lead at ZipStaff Inc.