Job Title: Senior Epic Orders Analyst (Orders / Bugsy)
Location: Remote (Eden Prairie, MN area preferred)
Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)
About the Opportunity
ZipStaff is seeking a Senior Epic Orders Analyst to join the Core Clinical Orders Sub Domain team for a major healthcare technology and services organization.
This is a fully remote role supporting clinical systems modernization. You will act as a subject matter expert for technical configuration, integrations, and Epic systems, collaborating with cross-functional teams to translate business needs into robust system changes. The schedule is standard 40 hours (8a–5p) with rotating prime and non-prime call.
What You’ll Do:
- Implement, modify, test, and administer complex business systems and applications, specializing in Epic environments.
- Conduct thorough analysis of business and user needs to deliver appropriate technical systems solutions from concept to completion.
- Design screens, workflows, reports, interfaces, and prepare functional and technical specifications for system changes.
- Troubleshoot and resolve complex system and application issues, handling both user-reported and vendor-reported incidents.
- Help manage service incidents and requests, serving as a key subject matter expert for technical configurations and integrations.
- Lead meetings and direct team problem-solving sessions, collaborating across team boundaries and other capability sub-domains.
- Serve as the primary technical point of contact for external vendors and resolve vendor-related technical challenges.
Required Qualifications:
- Current Epic certification/proficiency in Orders / Order Transmittal / Order Sets and/or ICON, with 3+ years of experience.
- 3+ years of relevant work experience in business systems analysis or a related technical role within the healthcare industry.
- 3+ years of hands-on technical experience working with Epic in a technical build role.
- Strong communication and analytical skills with a proven track record of presenting systems prototypes and functional models to business users.
- Ability to work fully remote, including participation in rotating prime and non-prime on-call support.
- Experience supporting a senior-level role within a clinical orders or related Epic team.
Preferred Qualifications:
- Experience with Bugsy or related clinical modules in addition to Orders.
- Background supporting clinical systems modernization or large-scale Epic environments.
- Prior work collaborating across sub-domains and serving as a vendor technical point of contact.
- Experience leading meetings and driving cross-team problem-solving in a healthcare setting.
Benefits:
- Health Insurance
- Dental Insurance.
- Vision Insurance.
- 401(k) + 401(k) matching.
- Paid time off.
- Referral Program.
About ZipStaff
ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients.
To apply, submit your resume highlighting your Epic Orders (or ICON) certification/proficiency, hands-on technical build experience, healthcare systems analysis background, and any related clinical module work. Pure research or junior experience will not be considered.