Job Title: Senior Engagement Manager – Large-Scale Transformation Delivery
Location: Remote (or based in New Jersey)

Employment Type: Contract (on ZIpstaff W2) | no C2C or 1099

About the Opportunity

ZipStaff is seeking a highly experienced Senior Engagement Manager to lead large-scale, high-risk transformation and delivery engagements for a major enterprise technology services organization.

This is a senior delivery leadership role responsible for multi-workstream programs, engagement governance, stakeholder alignment, financial oversight, and mentoring other Engagement Managers. The ideal candidate brings deep experience running complex, cross-functional, and often multi-partner engagements with full accountability for outcomes.

What You’ll Do:

Lead large-scale, high-risk engagements with multiple workstreams, ensuring strategic alignment, quality, and future account growth.
Own end-to-end engagement governance, including timeline, scope, risk, change management, resourcing, reporting, and financials.
Provide comprehensive project oversight with strong focus on governance, stakeholder alignment, quality checks, and full accountability.
Drive transformation execution thought leadership with customers during periods of ambiguity or conflict.
Build and maintain strong cross-geo, cross-functional, and partner relationships.
Serve as the primary point of contact to drive collaboration and customer agreement on proposed solutions.
Lead delivery teams (often in collaboration with services partners) throughout complex programs.
Coach and mentor junior Engagement Managers (Senior EMs, EMs, and Associate EMs) and provide leadership on large, complex projects.
Partner with Sales Account Teams, partners, and customers to understand challenges, value drivers, and engagement goals.
Align deliverables to customer outcomes and apply structured delivery methodologies (including Now Create or equivalent frameworks).
Identify gaps between actuals and plan of record, propose solutions, and drive resolution.
Mentor Customer Outcomes or Partner team members to achieve engagement deliverables and customer results.

Required Qualifications:

15+ years of experience in engagement management, program delivery, or large-scale transformation leadership.
Proven track record leading complex, multi-workstream, high-risk enterprise engagements.
Strong experience owning engagement governance, scope, risk, change, resourcing, reporting, and financials.
Demonstrated ability to manage senior stakeholders, resolve conflict, and drive alignment in ambiguous environments.
Experience coaching and mentoring other Engagement Managers or delivery leads.
Strong background working with sales/account teams, partners, and end customers.
Excellent communication, executive presence, and cross-functional leadership skills.
Experience with structured delivery methodologies (Now Create, or comparable frameworks such as PMI, MSP, or consulting delivery models).

Preferred Qualifications:

Experience in enterprise technology services, cloud transformation, or large SI/consulting environments.
Prior experience leading multi-partner or multi-geo delivery engagements.
Background supporting Customer Outcomes or long-term customer success models.

About ZipStaff

ZipStaff partners with leading organizations to connect skilled technology and delivery professionals with high-impact contract opportunities. We focus on quality matches and long-term success.

To apply, please submit your resume highlighting your large-scale engagement leadership, governance ownership, and mentoring experience.

ZipStaff Inc.

Principal Engagement Manager - Large-Scale IT Transformation Delivery

About the Job