Title: Cyber Resilience Business Analyst
Location: Washington, DC (On-site)
Type: Contract, 11 months
Overview:
ZipStaff is hiring a Cyber Resilience Business Analyst for our client, a major national passenger rail transportation organization. This 11-month on-site contract is based in Washington, DC, and is for a senior analyst who will bridge cybersecurity, IT operations, and business stakeholders to protect critical platforms against cyber disruptions. You will run operational readiness assessments, manage resilience requirements, support tabletop exercises and recovery testing, and translate continuity frameworks into system specifications.
Responsibilities:
- Lead workshops to elicit, analyze, validate, and document functional, technical, and business requirements for cyber resilience and operational continuity.
- Partner with technical and risk leaders on cyber resiliency initiatives, operational readiness assessments, failover scenarios, and business recovery workflows.
- Create as-is and to-be process models, workflow, sequence, and activity diagrams to identify vulnerabilities and optimize recovery pathways across distributed systems.
- Collaborate on disaster recovery (DR) simulations, tabletop exercises, and UAT; build test cases and manage traceability matrices using tools such as HP Quality Center.
- Define and track resilience metrics, customer impact indicators, and recovery time targets, and prepare executive status reports, dashboards, and escalation pathways.
- Drive alignment across IT security, operations, and business units on internal controls, governance policies, and industry resiliency standards.
- Develop user documentation, operating runbooks, and training materials to support change management and organizational readiness.
Required Qualifications:
- 5+ years of progressive experience as a Business Analyst, Technical Analyst, or Systems Analyst supporting large-scale enterprise systems, business continuity, disaster recovery, or cybersecurity initiatives.
- Demonstrated mastery of business analysis methodologies, business process re-engineering, requirements lifecycle management, and root-cause problem resolution.
- Hands-on experience with testing and requirements tools (e.g., HP Quality Center / ALM), collaboration tools (Microsoft SharePoint, Visio, Office Suite), and familiarity with enterprise platforms (such as SAP, Ariba, or customer transaction/e-commerce architectures).
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related discipline, or equivalent practical experience.
- Exceptional written and verbal communication skills, with proven ability to present complex scenarios to non-technical stakeholders.
Preferred Qualifications:
- Prior exposure to travel, airline, transit, or high-volume operational environments (e.g., reservation systems, kiosks, POS systems, or mobile distributed architectures).
- Certified Business Analysis Professional (CBAP) or relevant certifications (e.g., PMI-PBA, CBCP, or cybersecurity/resilience-related credentials).
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) + matching
- Paid time off
- Referral Program
About ZipStaff:
ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full-time opportunities.
To apply, submit your resume through this posting. Qualified candidates will be contacted by a ZipStaff recruiter.