Coffee Shop Manager
ZipStaff | Carrboro, NC
About the Role:
ZipStaff is hiring a hands-on Coffee Shop Manager for a client opening a specialty café in a restored historic building in downtown Carrboro. The shop will serve local-roasted coffee, espresso drinks, cold brew, teas, pastries, bagels, sandwiches, wraps, and light fare.
This is a direct-hire position. The manager will run daily operations and also work the bar as part of the team.
Role Summary:
You will lead the café while working on the floor and bar during your shifts. Responsibilities include coffee quality, service consistency, team leadership, inventory and cost control, health compliance, and driving strong customer feedback to support growth.
Key Responsibilities:
- Work the bar and floor as a barista — making drinks and supporting the team as needed.
- Hire, train, schedule, and coach baristas and staff.
- Maintain high drink quality and daily standards.
- Manage opening/closing, cash, POS, and shift leadership.
- Handle inventory, ordering, and vendor relationships; control costs.
- Keep labor and food costs in line while delivering strong service.
- Ensure full compliance with Orange County Health Department rules and earn strong inspection ratings. Train the team on food safety.
- Protect and improve customer feedback and online reviews through quality, service, and cleanliness. Use feedback to drive improvements and growth.
- Support local marketing and maintain a clean, welcoming shop.
- Collaborate with ownership on menu and operations improvements.
Qualifications:
- 5+ years experience as a Barista in a Coffee Shop.
- 2+ years in a supervisory or lead role in a coffee shop (preferred) or similar setting.
- Strong specialty coffee and espresso skills; able to work the bar confidently.
- Experience hiring, training, and leading a team.
- Solid skills in scheduling, inventory, and basic cost control.
- Health inspection experience and food safety knowledge preferred.
- Flexible schedule including early mornings and weekends.
- Excellent communication and customer service skills.
- Ability to lift 40 lbs and stand for long periods.
- Food Handler (or ability to obtain) preferred; ServSafe a plus.
What the Client Offers:
- Competitive pay based on experience.
- Opportunity to help open and shape a new independent café.
- Supportive ownership and employee drink/food benefits.
- Room to grow as the business establishes itself.
How to Apply:
Apply with your resume and a writeup on why you would be a good fit for this role.