Title: Business Analyst - Fiserv DNA
Location: San Antonio, TX (Remote)
Type: Contract
Overview:
ZipStaff is hiring a Business Analyst - Fiserv DNA for our client, a large member-owned financial institution (credit union). This contract is fully remote and open to candidates anywhere in the United States, with occasional travel to Seattle, WA, about once a month. The client is looking for a Fiserv DNA expert with deposit pricing analysis and DevOps oversight experience. This senior Business Analyst role is for someone with direct experience in deposit product pricing who understands how pricing changes affect member accounts, interest calculations, operations, regulatory requirements, and financial reporting. You will validate behavior hands-on in core banking test environments, challenge assumptions in technical discussions, and make sure all impacts are identified before implementation.
Responsibilities:
- Assess the upstream and downstream impacts of deposit pricing changes and identify dependencies across core banking, integrations, and downstream systems.
- Validate current-state behavior in Fiserv DNA test environments and confirm how proposed changes will affect it.
- Analyze DNA product and account configuration and DNA Core API payloads and data mappings.
- Engage with developers, architects, and integration teams to make sure solutions support all impacted processes and consumers.
- Write epics, user stories, and acceptance criteria in Azure DevOps and manage the backlog.
- Document current-state and future-state process flows and business rules, and support UAT, including interest and reporting results.
- Align product, finance, operations, compliance, and technology stakeholders on requirements and sign-off.
Required Qualifications:
- 8+ years as a Business Analyst or Business Systems Analyst in banking or credit unions.
- Hands-on experience with deposit product pricing, interest calculations, and member account impacts.
- Strong working knowledge of Fiserv DNA and the DNA Core APIs.
- Proven end-to-end impact analysis across core banking, integrations, operations, and financial reporting.
- Comfort validating behavior directly in core banking test environments.
- Azure DevOps backlog and user story experience.
- Ability to read API specifications and payloads and to discuss integration design.
- Understanding of deposit product regulations.
- Strong communication skills and the confidence to challenge assumptions.
Benefits:
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- 401(k) + matching.
- Paid time off.
- Referral Program.
About ZipStaff:
ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full-time opportunities.
To apply, submit your resume through this posting. Qualified candidates will be contacted by a ZipStaff recruiter.